PacMe Customer Comments on Closing

Here are some copy-n-paste closing comments from our customers, for prosperity sake...

 

I'll be sad to see you go. Pacme.com has been by far the most friendly consolidator I have dealt with. Your secret sauce was twofold, a truly personal service and a fuss-free web site that just worked. Whatever you decide to do next, I wish you both well for the future. All the best. MN

I also wanted to tell you how sad I am to see that PacMe is closing its doors. I was so impressed with the services PacMe offered, your excellent website, and above all, PacMe's amazing customer service. My husband and I were expecting our first baby while living overseas, and we were unable to purchase a lot of the things we wanted / needed for our new baby. However, with PacMe's help, we were able to get everything we needed, which was such a great help during an important time in our lives. I will always be grateful to PacMe. Thank you again for everything and best of luck in the future. KF

It is very disappointing to receive your e-mail with the news of PacMe's impending closure. Although only a recent subscriber and not a frequent user, my experience was nothing short of perfect. It is extremely rare that I bother to write such an e-mail but in this day and age it is equally rare to find such service. Thank you, and I wish you all success in the future. Kind regards, AW

I am very saddened to hear your not-so-good news. You have been so utterly helpful and useful and great, I will miss your very personal and professional approach and manners. I am hoping a miracle happens overnight and you will be able to carry on as usual.  If it doesn't, thank you soooo much for all the help and advice and much more. You have been highly praised by me to anyone if there was a talk about you and I am happy I could use your services and hoping to be able to do it in the future too. All the best in anything you do! Regards, MK

 Wow. I LOVE Pacme. I've never dealth with a better company.  I told a million people about you guys.  What's wrong with them??? SN

Hi guys, Really sorry to hear that you will be closing down! But I am definitely be doing one last shop so you can go out with a bang! Thanks so much. MH

I'm really sorry to hear that. You guys have been great!  Thanks for the great service. I may get in one last shipment! Best regards, BA

Hi Ken! Thanks so much! Thank you so much for all your services and again, I am so sad that PACME will no longer be around.. good luck in your future endeavors and pls keep me posted! Cheers, SK

I am so sad that you are closing down you business. You were supplying the best service EVER!!! Wish you would continue!!! SL

Awesome thanks. You guys are so amazing! Please don't shut down :( SV

That is rather sad news, I hope that you do find the means to keep this going because as I've expressed previously, you guys are awesome!! HS

I am so sorry to hear this!!!!  I absolutely loved PacMe.  I thought it was a great solution and I loved all the consumer-friendly features you had.  The consumer experience was amazing.  Most importantly, the customer relations was bar none!  I've never received such incredible customer service.  One memory in particular was the time when someone thought they missed out on an item that had been shipped to your warehouse, and one of you went out to Target to buy the identical item.  Later on, the original item was found, but you still sent me both as a bonus.  You guys are really the best.  I'm really sorry to hear it didn't work out.  I hope that your next venture is a great success! Thanks for all that you've done - I really appreciate it! NV

Oh, just a further comment - you guys run a spectacularly professional and very well thought out service and website.  KH

Sorry to hear this and fingers crossed you can continue what has been a great service to us through a partnership or something similarly creative. Bets of Luck and thanks for providing such an useful, easy and amazing product. Cheers, AS

I'm so sorry to see you go! I was just warming up to the idea and talking it up to friends. Thank you for the wonderful, personal attention and service that you gave your customers. I really enjoyed using your service and will miss it! LC

Was very sad to see the notice of ceasing of operations... I think you guys are so terrific!!! My company and I are based in Singapore - would love to be of help in any way... Sincerely, TL

I am so saddened by your decision to close Pacme.  Anyway just want to express my gratitude to the both of you for always handling promptly my orders and questions. It has been an amazing experience for us and we hope that you could find another avenue to provide your exceptional service again. All the best.  Regards, ST

My consolidations have arrived safely. I just wanted to say thank you so much for your professional and efficient service! I am so thankful that I chanced upon that article on SassyHK , featuring Pacme. I do hope that you will find the business model which works for you! Best of Luck, PC

Well that's a bummer Ken and Randy! You are providing a great service and I sing your praises to everybody here at Saudi Aramco. I definitely would like to continue. TW

So sorry to hear this! Your service is amazing.  KF

Really hope that you'll be able to find a partner or something. Your service is really top notch, but I guess it's quite a saturated market and often it's hard to get people to change to another provider. To be honest I think I took a while before making the switch and I was quite motivated to change! :) ML

Sorry to hear you are closing the doors Ken,  your customer service was second to none. AT

I loved your services and have been boasting everyone in singapore about you guys. I wish you the very best in your future endeavors. AJ

Hi, it's definitely sad to hear this news, as I have really enjoyed the service that has been offered so far since I started using PacMe. Thanks!  SL

So sad to hear this!! A bunch of us here in Singapore LOVE this service. AD

Thank you so much. Very sad you are ceasing business. Many thanks for all your help and assistance. PD

We've received our package and we love how you packed it! Such efficient use of space! This was our first time using Pacme and we received impeccable service so we are very deeply saddened by the news of your closure. We're sure this is well thought out so we wish you all the best in your future endeavors! KC

This is probably the last piece of news I wanted to hear about pacme. I have been so happy about pacme that I have stopped using the others I have and avoided any discussion with anyone who recommended any other service. Wish you all the best. I really appreciate everything. You guys have always been the best to deal with. NAK

Really disappointed for you guys, as you've been so terrific to deal with, and it's been a great service. Might well do a shop before the 21st, but wanted to reply to your note and say thank you thank you thank you, if we don't get another chance. Best, JW

Oh what a shame. You guys were amazing. Good luck for the new venture, hope it all works out for you. Warm regards, AS

Its a real shame to hear that you decided to close down. I really enjoyed your service and efficiency. I think you are the you are by far the best service provider in this field. I'm really wondering how I can transport my next shipments... I really don't like dealing with Vpost. Thank you for your personalised service and I'm very sad to see you go. Take care and keep in touch. Kind Regards, SK

Really sorry to hear this news as the service was fantastic. SF

I'm so sorry to hear this! I loved your service and tried to talk it up every chance I could. PO

I am very sad to receive this message. Yes I understand how startups go. On our end we had been promoting PacMe to a number of our friends. We really believe in you guys :) ML

Your service is the best I have dealt with. Not just for shipping, but generally.  CK

Sad to hear that you will be ceasing your operations! Thank you for always providing such excellent personal service. NC

This is really sad that you have to close shop. I was looking forwad to my next consolidated order at PacMe…. :-( If you decide to try one more time - count me in. I’ll be your first customer. All the very best to both of you. Warm regards, TL

 
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